Counselling & Psychological Support
Confidential access to qualified therapists and psychologists — on-site, online or by telephone, as drop-ins, pre-booked sessions or a fully managed referral service.
EnquireConfidential employee counselling, psychological support, coaching and workplace mental health training, coordinated around your organisation.
Looking for personal support?
Whether you want to complement an existing EAP, put counselling access in place, or build a wellbeing programme from the ground up, we shape provision around your team, your culture and your budget.
You get a single point of contact, personally vetted practitioners, and clear anonymised reporting so you can evidence the difference support is making.
Each of these can be delivered on its own or combined into a programme built around your organisation.
Confidential access to qualified therapists and psychologists — on-site, online or by telephone, as drop-ins, pre-booked sessions or a fully managed referral service.
EnquireWe handle triage and match each person to the right practitioner on experience, approach and availability, taking the admin off your desk.
EnquireCoaching for leaders and teams — resilience, change, performance and workplace dynamics, delivered one-to-one or in groups.
EnquireMHFA England accredited courses and Wellbeing Champion programmes, building mental health literacy and confidence across your organisation.
EnquireSessions on stress, anxiety, neurodiversity, menopause, grief, change and men's mental health — interactive and shaped around your team.
EnquireStructured response following bereavement, trauma or organisational crisis, with short-term counselling access and recovery planning.
Enquire
Our Mental Health First Aid and workplace wellbeing training is tailored to your people, culture and existing wellbeing arrangements. Sessions are delivered by Gerry Spencer, an experienced coach and workplace facilitator who has led hundreds of training sessions. We take time to understand what your organisation needs before recommending the right format, content and level of support.
Support that complements an existing EAP, delivered on-site, online or by telephone, on a retainer, usage-based or project basis.
We offer a free initial call within 24 hours of an enquiry. Where the client's availability allows, the first therapy or coaching session can take place within one week or less.
In one workplace counselling programme
100%
of participants improved on anxiety and/or depression measures.
Average reductions in clinical measures
56%
reduction in PHQ-9 depression scores.
55%
reduction in GAD-7 anxiety scores.
Figures relate to one particular workplace programme rather than all Well Connections clients.
Working with Well Connections was a really positive experience. They took the time to understand NEOSS as a company before delivering our Mental Health & Wellbeing Workshops, which meant the sessions felt relevant, thoughtful and well tailored to our team. Gerry's delivery was engaging, practical and easy to relate to, with clear strategies that staff could take away and use in day-to-day working life. The training has had a positive impact on how we talk about mental health and workplace wellbeing, and has helped to open up useful conversations around support across the organisation.Nick Bousfield, Managing Director, NEOSS International
Managers refer people in and support them day to day; we hold the professional, clinical and safeguarding responsibility once someone is placed with a practitioner. We agree where that line sits with you at the outset.
Sessions are confidential within clear professional, safeguarding and legal boundaries. Risk is managed by the practitioner and escalated appropriately; individual session content is not shared with the organisation as routine.
You receive agreed anonymised reporting on utilisation, themes and outcomes — enough to evidence provision to leadership or governors, without identifying individuals.
Support can run as a retainer, a usage-based arrangement, or a standalone project — whichever fits your budget and how predictable your need is.
Yes. We arrange confidential counselling and psychological support for employees, delivered on site, online or by telephone. Provision can include regular sessions, pre-booked appointments, drop-ins, short-term help, longer-term work or a fully managed referral service.
Yes. We provide practical Mental Health First Aid and workplace wellbeing training tailored to your organisation, covering early warning signs, supportive conversations, boundaries and signposting.
Yes. We offer coaching, workshops and practical guidance for managers, leaders, Mental Health Support Partners and Wellbeing Champions, covering confident conversations, boundaries, signposting and resilience.
Yes. We can coordinate responsive specialist support following a critical incident, bereavement or traumatic event. We will discuss what has happened, who needs support and the safest and most appropriate form of response.
Support can run as a retainer, a usage-based arrangement or a standalone project, whichever fits your budget and how predictable your need is.
Start with a free discovery call. We'll listen, understand what you need, and recommend an approach that fits.